Pre-MOR with Jenny DeSilva
Wednesday, October 19, 2022 11:00 AM – 12:30 PM CST
Pre-MOR/ Stress Free MOR: Preparing for an upcoming MOR makes managers anxious about their leasing and occupancy compliance. In this advanced class, we will highlight specific elements of your leasing and occupancy procedures that will be scrutinized during your MOR and help you develop your “To Do” list to avoid findings. Leave with a renewed sense of confidence that you can earn the rating you seek! Register for Class
Guidance for Service/Emotional Support Animals with Gwen Volk
Tuesday, October 25, 2022 10:00 AM – 11:30 AM CST
The majority of Fair Housing complaints come from Persons with Disabilities, and 60% of those complaints are related to service and emotional support animals. Are you and your staff prepared to handle this challenging issue on site? HUD’s notice FHEO-2020-01 advised owners and managers on how to evaluate and approve or deny an applicant’s or resident’s reasonable accommodation request for an assistance animal. Find out what HUD says about on-line verifications and websites that sell ESA certifications. Learn the steps HUD recommends for processing requests for service animals versus requests for emotional support animals and requests for animals “commonly kept in households” versus requests for “unique animals”.
Learn how to revise your current policies and procedures in order to utilize the guidance to the benefit of your property, your residents, and your management team. Register for Class