To reach Housing Assistance Payments staff, click on each name to access their email address or call their direct phone number listed below.
| Director of Housing Assistance Payments | Direct Dial (512) |
| Ann Hittner | 767-7686 |
| HAP Subsidy Coordinator | |
| Julie Jeffery | 767-7683 |
| HAP Manager | |
| Kristine Feely | 320-8261 |
| Senior HAP Subsidy Analyst | |
| Lisa Muraida | 767-7685 |
| Senior TRACS Data Analyst | Direct Dial (512) |
| Danielle Graham | 767-7713 |
| TRACS Data Analysts | |
| Stephanie Manning | 767-7700 |
| Janelle Moore | 400-0579 |
| Isabella Lufschanowski | 767-7705 |
| Cynthia Pierron | 767-7755 |
| Jeffrey Kolb | 767-7705 |
| Ashiq Legi | 767-7727 |