SHCC Reinstates MORs

Jessica Mansfield Uncategorized

SHCC ListServ #215

Dear Owners, Agents, and Site Staff:

We hope this message finds you and your residents safe and well.

As you know, out of an abundance of caution SHCC suspended Management and Occupancy Reviews (MORs) on June 29th, 2020, due to the upward trend of COVID-19 infections in Texas and Arkansas at that time. While the situation has only marginally improved since then, we appreciate HUD headquarters’ continued efforts at making portions of the MOR process flexible and/or remote when possible. Given these accommodations and the ongoing nature of the pandemic, it appears we are in a “new normal” type situation and will be for some time.  

As a result, SHCC has made the decision to re-instate MORs effective September 1, 2020, in a limited and a safe manner. We will continue to contact Owners prior to the MOR in order to review the safety precautions we will be honoring and to ensure your staff will reciprocate in kind. Personal Protective Equipment (PPE) and social distancing are critical to a safe MOR for all parties. Included as part of our outreach in scheduling and performing the MOR is consideration of the site-specific impact of COVID-19 infections among your residents and staff.

As an additional supportive measure, we will be providing a monthly webinar for Owners and Agents who are scheduled for an upcoming MOR, during which time we will discuss our safety measures and collective expectations in further detail, offer guidance on how to best prepare for the visit, and answer any related questions.  We will continue to monitor COVID-19 information closely and will keep all parties informed if conditions suggest reconsiderations in performing MORs. As always, please feel free to contact us should you have any questions or concerns.


Michael Cummings, VP

Chris Petty, Director of Compliance