On Friday, February 3, 2023, HUD released the final version of HUD 52671-E CSP Request Form to be used in owner submissions for the fifth and final round of COVID-19 Supplemental Payments (CSPs).

Owners can now submit payment requests for expenses incurred through January 31, 2023. The deadline to submit CSP requests to SHCC for processing is February 21, 2023.

For more information click on the link below:

https://conta.cc/3I8lo2h

Webinar:  Updating AFHMP on a Budget with Jenny DeSilva

Monday, February 13, 10:00 AM – 11:30 AM CST

Affirmative Fair Housing Marketing Plans (AFHMP) must be reviewed and updated, if necessary, every five years.  The AFHMP Form 935.2A now requires owners to gather and report demographic information from their existing tenant population, their waiting list and their surrounding community via census data.  However, the new census resources online are intimidating and technical to navigate. 

This advanced, interactive session is designed for housing professionals needing to update their Affirmative Fair Housing Marketing Plan (AFHMP).  We will demonstrate the process by completing the online census research for a “sample property” and provide tips on the best ways to ensure your revised plan is a complete submission. 

Finally, lean inexpensive, set effective, advertising and marketing techniques to attact applicants to your property without blowing your advertising budget.

Register Now for Updating AFHMP on a Budget

Webinar: HUD Occupancy FAQs with Gwen Volk

Wednesday, February 22, 2023 10:00 AM – 11:30 AM CST

Staff struggle to find proper guidance/answers to the following questions. 

• How do you calculate child support – especially when it is not consistent or sporadic? Do you include lump sum payments for child support?  If a resident has a court order to collect child support but is not currently receiving it, do I need to have proof they are cooperating with collecting the child support?
• How do I decide which bonuses are to be included as income on the 50059?
• Are lottery winnings included as income on the 50059? If so, how is it calculated?
• Are gambling winnings shown as income on the 50059? If so, how is it calculated.?
• Should I count recurring monetary gifts from friends/family when the family member or friend varies from month to month?
• How do I ceritify/recertify a zero Income household? Can I require them to come in every 90 days to be re-interviewed about their income?
• How do I verify “new” employment income when they only have 1 or 2 paystubs and the employer is not cooperating with requests to verify the income?
• Can I use The Work Number as verification of income?
• How do I calculate income for seasonal employment (i.e. school bus driver, landscaper, etc.)?
• When am I required to recertify residents whose income is home health care when they get a patient/lose a patient and the change is frequent?
• What is considered Federal Wages and Non‐Federal Wages?
• What types of student financial aid can be income and when are they considered income?
• Do I include the income of a full time student (over the age of 18)? 
• I have an applicant at my Section 8 property.  Their family composition is Head of household (noneligible, non-citizen), 21 year old full time student earning $12,000 in employment, 18 year old full time student earning $15,000 in employment, 8 year old dependent. Is this family eligible to move into my property?
• What is the difference between earned income and unearned income of dependents?
• If I have 5 consecutive bank statements, can I calculate the average since I have the beginning and ending balances for 6 months? Also, if I have 5 months of statements but
  missing one in the middle (I can still identify the beginning and ending balance for the missing statement), can I use that for verification of the average?
• I have 6 consecutive paychecks (gets paid weekly) and can tell they are consecutive because the year to date matches on each paycheck, however, the pay period covered by
  the 6 paychecks is 10 weeks. Do I add $0 for each week when no paycheck was received?
• Are we allowed to use the annual social security tri‐fold letter to verify income for my January, February and March annuals and any new move ins? If not, why not? (no date
  of the tri-fold award letter).
• I have 6 bank statements. How do I calculate the average when some of the ending balances are negative?

Come get the answers to these questions from Gwen Volk.

Register Now for HUD Occupancy FAQs

On December 22, 2022, the U.S. Department of Housing and Urban Development (HUD) announced that Owners of Section 202 elderly properties may register with the Administration for Strategic Preparedness and Response (ASPR) at the Health Partner Ordering Portal (HPOP) and request weekly shipments of COVID-19 test kits to be delivered to their property for distribution. This registration site is now open for all Section 202 Elderly properties. 

Click the link to register: https://vpop.cdc.gov/selfservice/register.

For more information, click here: https://conta.cc/3GFqxOL

EIV Fundamentals – Master Binder Reports, Existing Tenant Search, Income Reports with Jenny DeSilva

Wednesday, January 11, 2023 9:00 AM – 10:30 AM CST

Does EIV have you stumped?  What reports do you print?  When do you report an EIV report?  How do you print an EIV report?  Where do you store an EIV report?

In this introductory EIV course, participants will be provided a concise overview of monthly and quarterly EIV Master Binder reports, when and how to print them and where are they stored.  We will also discuss when to run the Existing Tenant Search, how to print them and what to do when someone shows up as living at another HUD property.  Finally, we will discuss when and how to print the 4 EIV Income reports. 

This fundamental class will give staff a clear summary of steps they must take to ensure their tenant files and EIV Master Files are organized and ready for assessment during upcoming Management and Occupancy Reviews and avoid the 5% EIV penalty on your monthly vouchers.

NOTE:  EIV Discrepancy Resolutions is a separate class and will not be covered as part of this Fundamentals Class. 

Register Now

HUD Recertifications: Annual and Interim with Gwen Volk

Thursday, January 19, 2023 10:00 AM – 11:30 AM CST

The requirement to do Annual and Interim Recertifications on a HUD property can feel like being chased by a freight train. The course will include:

• Annual Recertification basics including timing, procedures, notices to residents, and effective dates of changes in rent and HAP based on the resident’s cooperation or non-cooperation, the amount of time the owner has to process, owner caused delays, and the cooperation of verifiers.

• Interim Recertification basics when tenants must report, owner’s responsibilities, effective dates of rent and HAP changes when tenant does and does not report timely.

• Current HUD guidance on COVID and recertification.

• Tips on how to stay on top of the situation and drive your own train.

Register Now

Mark you calendar to attend this FREE Webinar!

Rent Adjustments 101 – January 18, 2023 – 10:30 AM – 12:00PM CST

Click on the link below for more information and to register today!

https://conta.cc/3Wi09Q6

How to Implement an AFHMP with Gwen Volk

Tuesday, December 13, 2022 10:00 AM – 11:30 AM CST

So, you’ve written your Affirmative Fair Housing Marketing Plan and HUD, RD or the State Agency has approved it.  Now what? Bring the plan you are trying to implement and we will dissect it together. Even if you didn’t write the plan but are the one on site having to implement it, this course is also for you! This course reviews where the information came from and what it means, teaches you how to implement and train staff on the plan, keep and organize records, track results, and prove ongoing compliance.  We will also discuss how to perform the 5-year review of the plan, how to determine if the plan needs to be revised, and how to report the changes or lack of changes to HUD.  Register for Class

Interviewing Applicants at Move-In with Gwen Volk

Thursday, December 15, 2022 11:00 AM – 12:30 PM CST

Whether your property is HUD, Tax Credit, RD, HOME or Bond, learn how to effectively and efficiently conduct the all-important applicant interview to ensure that assistance goes to families who are qualified and/or protect your owners credits. This course covers how to establish rapport, gain trust, and ask the right questions in the right way while ensuring a consistent scripted approach to prevent costly fair housing mistakes. Includes tips on interviewing applicants face to face, by telephone and via a virtual app and interviewing persons with various types of disabilities. Participants will apply what they are learning through in class polls on common situations they encounter.  Register for class

This won’t take long…we promise!

Please take a few minutes to complete SHCC’s annual Customer Satisfaction Survey. 

We really appreciate your feedback! Simply click on the link below to get started:

CLICK HERE TO START THE SURVEY

COVID-19 Supplemental Payments (CSP) Round V has been announced!

On Tuesday, November 1, 2022, HUD issued Housing Notice 2022-06 announcing the fifth round for COVID-19 Supplemental Payments. HUD anticipates this being the FINAL ROUND, so be sure to take advantage of the opportunity to recoup funds spent. For more information click on the link below:

https://conta.cc/3UlOmPQ

Fundamentals of Calculating Asset Income with Jenny DeSilva

Wednesday, November 2, 2022 11:00 AM – 12:30 PM CST

Navigating through complex asset documentation is tricky and a less frequently exercised skill for many managers. This intermediate-level class is designed for staff that interview tenants during the certification and need to know the difference between cash value and market value, current income and imputed income, and when an asset becomes an income source instead. We will use real-life examples to illustrate different types of assets and their correct valuation while teaching the participants techniques to ensure assets are being identified by the households.  Register for Class

Best Practices for Communicating with Residents with Gwen Volk

Wednesday, November 16, 2022 11:00 AM – 12:30 PM CST

Communication is a skill and an art – especially when it comes to having to communicate complicated and sometimes unpleasant realities to the resident of an affordable housing property. Role playing, shared success stories and rules for keeping your cool, participants will learn how to come out an ally instead of an adversary to those residents that have a lot of “issues”.   Register for Class

October Classes

Pre-MOR with Jenny DeSilva

Wednesday, October 19, 2022 11:00 AM – 12:30 PM CST

Pre-MOR/ Stress Free MOR: Preparing for an upcoming MOR makes managers anxious about their leasing and occupancy compliance. In this advanced class, we will highlight specific elements of your leasing and occupancy procedures that will be scrutinized during your MOR and help you develop your “To Do” list to avoid findings. Leave with a renewed sense of confidence that you can earn the rating you seek!   Register for Class

Guidance for Service/Emotional Support Animals with Gwen Volk

Tuesday, October 25, 2022 10:00 AM – 11:30 AM CST

The majority of Fair Housing complaints come from Persons with Disabilities, and 60% of those complaints are related to service and emotional support animals.  Are you and your staff prepared to handle this challenging issue on site?  HUD’s notice FHEO-2020-01 advised owners and managers on how to evaluate and approve or deny an applicant’s or resident’s reasonable accommodation request for an assistance animal.  Find out what HUD says about on-line verifications and websites that sell ESA certifications.  Learn the steps HUD recommends for processing requests for service animals versus requests for emotional support animals and requests for animals “commonly kept in households” versus requests for “unique animals”.  

Learn how to revise your current policies and procedures in order to utilize the guidance to the benefit  of your property, your residents, and your management team.     Register for Class