To reach Property Standards staff, call their direct phone number listed below.
| Director of Operations | Phone (512) |
| Sarah Snow Gamble | 767-7716 |
| Property Standards Manager | |
| Ana Sanchez | 767-7714 |
| Taylor Lahey-Koch | 767-7715 |
| Resident Relations Specialists | |
| Melissa Zimmerman | 767-7820 |
| Rosa Arnold | 437-3885 |
| Melissa Castillo | 482-9726 |
| Janette Varela | 437-3888 |
| Virginia Haynes | 767-7611 |
| Amanda Pellegrin | 482-9727 |
| LeDaija James | 767-7698 |