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Special Claims Staff

The Special Claims Department is organized to execute the voucher processing duties as effectively and efficiently as possible. The Department is composed of a Director of HAP, a HAP Subsidy Coordinator (HSC), and a HAP Subsidy Analyst (HSA).

Director of Housing Assistance Payments

Jenny DeSilva (512) 474-5332 x3167

HAP Subsidy Coordinator

Julie Jeffery (512) 474-5332 x3158

Senior HAP Subsidy Analyst

Janette Miller (512) 474-5332 x3124

HAP Subsidy Analyst

Annemarie Fikac (512) 474-5332 x3109